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Can we rely on just one provider?

December 10, 2013 Jonathan Jensen 0

Yesterday as I was thinking about the RBS NatWest systems disaster and what it meant for their customers who were financially embarrassed when their cards were declined, I saw that my colleague Alex Leslie had […]

Beyond Billing

If technology is the infrastructure of the day – we are in trouble

December 4, 2013 Alex Leslie 1

It would be safe to say that today’s infrastructure is technology. Yesterday’s was roads and railways. If we accept this, then said technology should a) work except in exceptional circumstances and b) when it doesn’t […]

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