payment Archives -

Five Things to Despise About Upsales

January 10, 2013 Edward Finegold 0

It is often repeated that almost any customer interaction represents an opportunity for upsales. Maybe I’m in the minority, but I’m willing to bet that pretty much everyone hates upsales. When folks who offer upsales […]

Real-Time Imbues Billing with New Purpose

November 14, 2012 Edward Finegold 0

You know how some people look like zombies after too much plastic surgery? That’s kind of like billing. Coming out of the recent ETIS gathering in Athens, my esteemed colleague Mr. Leslie proposed that with […]