integration Archives -

Mergers, Acquisitions and the revival of the spaghetti slide

February 14, 2014 Alex Leslie 0

The Chief of KPN has heralded a new wave of mergers and acquisitions (M&A) for the telecoms industry (see Comcast/Time Warner announcement). Whilst many in the industry will welcome this news, believing – perhaps correctly […]

Making sense out of too many channels

January 14, 2014 Alex Leslie 0

One of the problems with the proliferation of customer channels is knitting them all together. Examples are everywhere that illustrate that this is a huge and expensive problem. A friend of BillingViews who was in […]