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Beyond Billing

Passwords are irritating, we need something else

January 15, 2015 Alex Leslie 1

How many passwords do you have? It seems that the answer to this question is either ‘one’ or ‘I don’t know, too many.’ The problem, of course, is that we need to be vigilant and […]

Beyond Billing

Cyber security is looking better, but don’t leave the door open

June 10, 2014 Alex Leslie 0

All of us understand that fraud is a big problem. And we live in a world where cyber warfare is part of everyday life. Soon Government budgets for cyber defences (and presumably offenses) will overtake […]

Analytics

Who do you trust in a world of digital disruption?

February 10, 2014 Alex Leslie 0

 Or, perhaps, how do you trust in a world of digital disruption? We have been saying for some time that the winning currency in the coming months and years will be trust. The question is […]

Beyond Billing

When is malware not malware?

November 28, 2013 Alex Leslie 0

The answer is that it depends whose side you are on. If you are being attacked malware is malware. The thousands of companies that are being targeted by the CryptoLocker ransomware attacks will be in […]

Beyond Billing

The Hacking, Spying, Customer Care Conundrum – and the Case for Self Service

September 20, 2013 Alex Leslie 0

The major thrust of operator investment over the next few years will be in real-time technology. They will use this to tighten up their financial controls, reduce bill shock, then to enhance the customer experience […]

Beyond Billing

Connected Cars Are a Great Concept – but also Hackable

August 9, 2013 Alex Leslie 0

Nowadays you don’t need a crowbar to break into a car. All you need is a laptop and some clever software. The effect will be the same – or worse, depending on how evil the […]

Beyond Billing

Lost and Found – and a new Armageddon

April 16, 2013 Alex Leslie 0

What do hackers and people who find phones have in common? Answer – they try and get into your stuff. This is from the Archives, but more relevant as the days go by…. Each day […]

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