NetScout is crying foul against Gartner. The NetScout lawsuit against Gartner has raised the ‘pay-for-play’ specter once again. Whether this is a case of a vendor just peeved at their spot on the Gartner Magic […]
It is quite tough to fathom the hold the Gartner folk have on the communications industry. They are, or believe they are, so powerful that even powerful software companies get upset at not being in the right place […]
Dear Reader, BillingViews has come a long way in 2013. We started the year in a race to be the largest and most influential publication in our industry. We ended the year having achieved not only […]
Dear Gartner Your consultancy is well known and well respected in the communications industry. Operators consult you and vendors respect, even fear, you. When you produced your IRCM Magic Quadrant last year, we found some […]
The last few months have been an exciting time for billing. The whole business support sector is humming again. Operators are acting to remain competitive, investing in real time functionality and seriously considering the benefits […]
While our industry – finally –comes to the conclusion that digital services must be based on tangible, baked in value propositions, Ed Finegold believes that operators should follow the philosophy of Bruce Lee and be ‘like […]
If you wore yellow glasses, would the sky look green? It might; ask Gartner. Gartner just released its Magic Quadrant for what it now calls Integrated Revenue & Customer Management for CSPs and it is […]
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