Mobile operators are famous for coming up with new and interesting business models and schemes to try to siphon customers away from the competition. T-Mobile’s ‘Uncarrier’ initiative is a great example, as is Sprint’s seemingly […]
Facebook is fast becoming YouTube’s main competitor. The number of video posts showing up in users’ timelines is up 360 percent since this time last year. This is interesting but is already causing unforeseen problems. […]
No-one is under any illusion that the situation in the United States is becoming ever tenser. The battle to keep customers is forcing carriers to try tactics that seem seriously deranged. Just last week Sprint […]
Not so long ago, MVNOs were all the rage. Everyone from 7-Eleven and Circle-K convenience stores to Disney and ESPN jumped on the bandwagon along with dozens of other brands both big and small. Many […]
In just two weeks time, the pricing and billing (BSS) worlds will congregate in London for their annual co-located conference. Both will share plenary sessions in order to benefit from an integrated view of the […]
The emerging discussion in the communications industry is how we get beyond data. Pricing data per megabyte, for example, does not make sense. Customers (even those who work in the communications industry) cannot tell you […]
How many times recently have you had a conversation – over a crisp glass of white perhaps – and with friends or family who have no idea what you do (“Billing, ah, how nice.”) about […]
Telcos are desperately trying to differentiate themselves. Some have been clever and set up ‘innovation labs’ to try and think outside the traditional ‘telecom’ box. Some have been very successful. But even the most successful […]
Guest article Mitch Klaassen, CTO, Matrixx Software APAC The topic of how one’s online and offline behavior is seen and used is a hot one and can often have a fear factor associated with it. […]
Telecoms operators worldwide are looking for new ways of generating revenue. Others are grappling with customer concerns over privacy, after the NSA revelations exposed some with complicity in providing customer data, freely or otherwise. It would […]
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