There has been speculation recently that Google is already a communications provider, competing for the broadband accounts of a great swathe of customers in the US. It is also playing a game of chess in […]
How many banks do you know that share their massive profits with their customers? None? Well now we can add one to that lonely list. Tigo Pesa, a mobile money service of Tanzanian operator Tigo, […]
There is still a division between operator and vendor thinking. This is actually a good thing. Part of a vendor’s job is to keep his eye on the horizon and help the market figure out […]
The discussion around whether consumers want bills has been short, sharp and is continuing as we speak. The conclusion seems to be “of course consumers don’t ‘want’ bills,” but “they are a necessary evil, and […]
This piece from Market Strategist Hugh Roberts started life as a comment on the previous piece, Consumers don’t want bills – we decided it deserved a proper airing as an article in its own right. […]
In a slightly surreal session at the recent ETIS Community Gathering in Budapest, the Billing and Revenue Management group decided that consumers no longer want bills. If they ever did. The discussion title was ‘bill […]
While one half of the industry talks of SDN and NFV, not to mention LTE, the other half is trying to get bills out of the door, accurately and on time. While cutting costs. After […]
“The risk now,” said industry strategist Hugh Roberts, “must be not partnering or considering it, rather than considering partnerships – against the tide.” This remark, made at last week’s IIR’s Pricing Data and BSS conference, […]
Guest article from Philip Hogan, GVP Sales and Services, Openet When was the last time your mobile phone operator got in touch with you? If your experience is anything like mine, then you’ll probably have to […]
This article is based on an original piece and subsequent conversation with AsiaInfo’s Regulatory expert Linda French – @RegAffairsEMEA You would be forgiven for filing news of a new VAT law in the ‘boring but important’ pile […]
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