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Communication Service Providers who can’t communicate

October 10, 2014 Alex Leslie 0

 Guest article from Philip Hogan, GVP Sales and Services, Openet When was the last time your mobile phone operator got in touch with you? If your experience is anything like mine, then you’ll probably have to […]

Analytics

Listening to the customer – what an outdated idea

September 29, 2014 Cato Rasmussen 0

At events, seminars and in media we are being tsunami(ed) by visionaries telling us we need to listen to the customers and then we spend time and money on NPS (Net Promoter Score), Surveys etc. […]

Analytics

It started with Excel

September 23, 2014 Alex Leslie 0

It happened with roaming partners and it will happen with OTT partners. In the early days, partnerships were put in place on a case by case basis. Spreadsheets were widely used. Then, when things got […]

Analytics

Even context may not be king

September 15, 2014 Alex Leslie 5

While we are beginning to become quietly confident that communications companies are now in a far better position than they were two years ago, there is still cause for concern. Operators are collaborating, innovating and […]

Analytics

Context aware marketing – music to our ears?

July 21, 2014 Alex Leslie 0

Research house Berg Insight predicts that mobile advertising will grow from almost €7 billion a couple of years ago to €28 billion in 2018. We believe that this is completely feasible – as long as […]

Analytics

Convergence gets the vote – but who are the winners?

June 17, 2014 Tony Poulos 1

New research reveals that 88 percent of Communications Service Providers (CSPs) believe that the convergence of mobile offerings with fixed, broadband and cable/pay TV will be key to future strategies. WeDo Technologies, surveyed more than […]

Beyond Billing

The rise and rise of the CIO, from IT provider to vision enabler

March 18, 2014 Alex Leslie 0

IBM has been watching CIOs. And since 2009, they have watched them grow in stature. Now most have a real voice in the ‘C-Suite,’ want to be the enabler of business strategy and almost 60 […]

News

Big Data is being implemented – let us hope we know why.

March 7, 2014 Alex Leslie 0

 Several years ago, in the early days of BillingViews, the industry was fixated by IMS. There were conferences (probably Summits, maybe trade shows), there was hype, reports and predictions of rampant growth. We quietly did […]

Analytics

Big data is not about big data – it is about what you do with it

January 30, 2014 Alex Leslie 0

The shift that was apparent in the Big Data ‘market’ on the first day of the TM Forum’s Big Data in Focus conference was more than confirmed on Day Two. The change has been quick […]

Analytics

Big Data comes of age – but start small

January 28, 2014 Alex Leslie 0

There is a shift in the world of big data. That is if you believe the first three speakers at the TM Forum’s Big Data in Focus event in Amsterdam. It seems that the two […]

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