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AT&T launches toll free data with Amdocs and Ericsson

January 9, 2014 Alex Leslie 1

The idea of ‘toll-free’ data has been around for a couple of years. The concept is simple and compelling. Instead of paying the data charges for going shopping online, brands pay the charge, essentially giving […]

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Analytics

Net Promoter Score Measures Success but Glosses Over Key Details

February 15, 2013 Edward Finegold 0

There appears to be a new favorite metric among corner office CSP execs – Net Promoter Score (NPS). NPS aims to measure the willingness among a company’s customers to recommend its products and services to […]

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Billing Driven Opportunities

The Secret to Data Pricing? Be Like Water

December 13, 2012 Edward Finegold 0

The great martial artist and philosopher Bruce Lee offered this advice on conflict and life: “Be like water.” Telcos should adopt this advice – literally and figuratively – as they try to figure out where […]

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News

Massive Mobile Data Expansion Can’t be Stupid

August 7, 2012 Edward Finegold 0

A new survey from Rethink Technology Research, commissioned by Amdocs, finds that 94 percent of service providers anticipate 2000 to 5000 percent increases in mobile data network capacity will be required in the next five […]

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