The idea of ‘toll-free’ data has been around for a couple of years. The concept is simple and compelling. Instead of paying the data charges for going shopping online, brands pay the charge, essentially giving […]
There appears to be a new favorite metric among corner office CSP execs – Net Promoter Score (NPS). NPS aims to measure the willingness among a company’s customers to recommend its products and services to […]
The great martial artist and philosopher Bruce Lee offered this advice on conflict and life: “Be like water.” Telcos should adopt this advice – literally and figuratively – as they try to figure out where […]
A new survey from Rethink Technology Research, commissioned by Amdocs, finds that 94 percent of service providers anticipate 2000 to 5000 percent increases in mobile data network capacity will be required in the next five […]
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