My presentation at the ETIS Billing Working Group in Krackow. My theme – the choices that face telecoms operators as Over the Top players erode their revenues. From SMS to video, telcos revenues are under threat. Do they ignore, block, compete or partner?
The idea of ‘toll-free’ data has been around for a couple of years. The concept is simple and compelling. Instead of paying the data charges for going shopping online, brands pay the charge, essentially giving […]
For the last few years we have been asking whether 201x is the ‘year of mobile payments.’ Until last year, we basically said no. Last year, once we finally believed that Apple was on the point […]
Jonathan Jensen recently highlighted the theme of friction in payments and the importance of focusing on the customer experience. I couldn’t agree more with his sentiments. I began to consider my own experience with mobile […]
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