Telcos are having to reach outside their traditional markets for growth. M2M is an option. It typically doesn’t use a lot of data but it involves a lot of new relationships and this could be a challenge for some operators. Here what else Jim and Machina foresee.
BillingViews – up until now – has been wary of getting involved in customer experience issues. They, frankly, seemed too fluffy, too cloudy to really get to grips with. Then our own Tony Poulos interviewed […]
Mobile World Congress is over for another year. Reports are mixed about how many ‘new’ announcements were made but several pundits were not too impressed. I did not go myself, preferring to watch the reports […]