There are many problems that face telecoms operators today. Network congestion, investment challenges, dissatisfied customers, but probably the one that keeps CEOs awake at night is churn. Churn is proof positive that customers think that […]
Today, and every 28th January for the last eight years, we celebrate Data Protection, or Privacy if you are in North America, Day. Celebrating may be a strange term to raise awareness of one of […]
If there was any doubt that mobile devices are becoming the way to shop, then erase it from your mind. Statistics abound. According to Juniper Research, even some months ago, purchases via mobile devices will […]
By Douglas Busvine and Devidutta Tripathy NEW DELHI/MUMBAI (Reuters) – India is betting that mobile phone vendors, fuel stations and corner stores can help it put basic banking within the grasp of hundreds of millions […]
There has been speculation recently that Google is already a communications provider, competing for the broadband accounts of a great swathe of customers in the US. It is also playing a game of chess in […]
T-Mobile USA CEO John Legere must have read all the books on how to disrupt a market in the hope that it will bring his company somewhere closer to the heights his main competitors (Verizon […]
While the focus has been firmly on Apple and the expectation is that it has the upper hand in the payments world, do not write off other players. The latest twist is rumoured to be […]
No-one is under any illusion that the situation in the United States is becoming ever tenser. The battle to keep customers is forcing carriers to try tactics that seem seriously deranged. Just last week Sprint […]
An obviously very comprehensive report has just been published on the ‘state of the billing market.’ The report, by Information Communication Technology predicts that the market for a wide range of communications billing – and […]
On Wednesday afternoon at 4pm EST an unknown third party initiated a DDoS attack on our domain host’s (1&1) DNS infrastructure. The Domain Name System (DNS) is used to attribute internet addresses such as “1and1.com” to IP […]
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