The digital landscape will evolve over the coming years with significant implications for service provider IT. What strategies are major service providers pursuing in terms of centralisation, virtualized services and cloud? What are the key […]
Ian Sparkes is Swisscom’s architect for real-time charging. He shares his company’s experiences installing a strategic real-time charging platform starting with addressing the pain points, like bill shock, and how they plan to manage the […]
Telcos are having to reach outside their traditional markets for growth. M2M is an option. It typically doesn’t use a lot of data but it involves a lot of new relationships and this could be […]
Monetizing data is a real challenge. Operators are starting to get more sophisticated marketing refined products. Tiered data plans are great for customers and operators but bring their own set of problems to administer. Real-time, […]
Whilst most mobile network operators might aspire to become as popular as social networking sites, the exact opposite has happened in Spain. The country’s most popular social site, tuenti, became an MVNO and has never […]
Alex Leslie, Publisher of Billing Views, is interviewed at Informa’s NG BSS and Pricing Mobile Data events in London. He discovers that data is not a product and that telcos are still confusing customers with […]
Tony Poulos and Alex Leslie catch up on the subject of Big Data. In a recent post, Fifth Quadrant found that only 12 percent of Big Data initiatives are highly successful. Over half fail. The […]
When a respected technology journalist becomes spokesman for a consumer group you have to wonder if his objectivity can be retained. In this interview, Asher Moses, the new spokesperson for consumer group, Australian Communications Consumer Action […]
Catch Up – Alex Leslie and Tony Poulos discuss the PRISM Story and wonder how it will affect our industry in terms of privacy, customer experience and trust. And, by the way, all this talk […]
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