Content regarding strategies, tactics and solutions CSPs can use to generate revenue from their BSS infrastructure.
T-Mobile USA CEO John Legere must have read all the books on how to disrupt a market in the hope that it will bring his company somewhere closer to the heights his main competitors (Verizon […]
When you hear the name Google, many things come to mind. It could be the ubiquitous search engine, Android mobile phones, cloud applications and services or even that less-than-stellar movie The Internship. And now you […]
First came the research. After months of speculation amongst vendors, analysts and observers wondering whether they were being realistic, operators confirmed it. They are capable of innovation in a number of different ways. From partnering […]
The communications industry now realizes that Over the Top (OTT) players can be friends, not foes. Without them CSPs cannot take advantage of the app economy and will lose an opportunity to support an entire […]
A recent court ruling in California could provide mobile operators with an unexpected revenue boost from billing. In short, the ruling states that companies must reimburse employees for work-related use of personal cellphones – the […]
Shared data plans are one of the crucial areas for operators. It seems to be where the innovation and competition is happening. The evidence is strong but mainly circumstantial. Which is why the new paper […]
A meeting that involves a majority of operators is never going to disappoint. Getting the perspective of billing and IT professionals whose focus is producing accurate, timely bills while cutting costs and launching new services […]
There has been a huge swing in opinion over the last year. Twelve months ago, Over the Top (OTT) players were still seen as competitors whose sole reason for existing was to take revenues away […]
The idea of ‘toll-free’ data has been around for a couple of years. The concept is simple and compelling. Instead of paying the data charges for going shopping online, brands pay the charge, essentially giving […]
How do customers feel after their CEX with you? I recently lead a project with a major public transport provider to develop a Customer Experience Framework for their capital city commuter service. What struck me […]
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