Analytics
It started with Excel
It happened with roaming partners and it will happen with OTT partners. In the early days, partnerships were put in place on a case by case basis. Spreadsheets were widely used. Then, when things got […]
Policy Management
Billing Driven Opportunities
Collaboration between telcos – more innovation
First came the research. After months of speculation amongst vendors, analysts and observers wondering whether they were being realistic, operators confirmed it. They are capable of innovation in a number of different ways. From partnering […]
Billing
Do CSPs’ future pivot on OTT collaboration?
The communications industry now realizes that Over the Top (OTT) players can be friends, not foes. Without them CSPs cannot take advantage of the app economy and will lose an opportunity to support an entire […]
Beyond Billing
Turning data into gold – the need for products
The trouble with data is that it simply does not go very far. There are other problems too, of course, such as no-one understands and it fills customers with fear, but as one IT Director […]
Digital Content
OTTs, Content Providers and Operators – New BFFs!
I’m reliably informed by people much, much younger than me that BFF means best friend forever (however fleetingly). Looking at the recent advances in our industry, it seems that some operators, OTTs and content providers […]
Billing Driven Opportunities
BYOD ‘death knell’
A recent court ruling in California could provide mobile operators with an unexpected revenue boost from billing. In short, the ruling states that companies must reimburse employees for work-related use of personal cellphones – the […]
Analytics
The key to mobile engagement lies in-store
We are more and more convinced that the future of telecoms operators lies in the hands of OTT players – and other partners. We are gearing up for the age of mutually supportive partnerships, smart […]
Billing
Does the Internet of Things – actually everything – hinge on billing?
There seem to be an almost equal number of new opportunities for communications providers as threats. On the one hand we hear that the ‘bread and butter’ revenues of telecoms companies – voice and SMS […]
Billing
The cost of real time processing – the race with Moore’s Law
One of the things that we were not asked to do when writing the TM Forum report on real time charging and policy management was to look at cost. But we did anyway. We spend […]
Billing
Data is made for sharing – and good business too
The concept of shared data has been around a while. Discussions at conferences revolved around ‘the family’ and a nominal father figure controlling the spending of his family, topping up his daughter’s texts before she […]