The last few months have been an exciting time for billing. The whole business support sector is humming again. Operators are acting to remain competitive, investing in real time functionality and seriously considering the benefits of the cloud – whether that means SaaS, Cloud or Managed Service.’
BillingViews has been humming too, covering a range of stories that have hit the headlines. Our editor @finegold has been asking what they mean for billing – or whether they make sense.
- He covered Netcracker’s acquisition of Convergys’ BSS assets, proposing that it was the biggest story of 2012.
- He analysed what Oracle’s acquisition of Acme means for BSS.
- He questioned Gartner’s thinking in its latest IRCM Magic Quadrant.
Meanwhile both @tonypoulos and I became converts to the role and potential of ‘big data’ because if we can control it, it provides the key to more profitable relationships with OTT players.
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