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Articles by Lorne Mitchell

About Lorne Mitchell
Lorne started his billing career as enterprise architect on BT’s Interconnect Billing system in the early 1990s. He subsequently went on to senior architecture and operational billing roles in Concert Communications, AT&T and KPN. Founding President of the European Billing Association, he then joined PwC Consulting (later bought by IBM) and spent several years working on billing and other business systems with Level (3), T-Mobile, Vodafone and Virgin Media before leaving IBM in 2008 to set up his own consulting practice, Objective Designers.
Billing

The Extreme Billing Challenge Part 1: Is your Revenue Assurance Process better than Seven Sigma?

July 17, 2013 Lorne Mitchell 0

This is the first in a series of articles where we are looking at “extreme” billing. What, you might ask, is extreme billing?  It is, essentially, a case study where the billing process performs at […]

News

From Revenue Management to Exchange Management: A View from Management World 2013

May 24, 2013 Lorne Mitchell 3

The Challenges of Charging for Digital Services I was fortunate enough to be invited to cover the Revenue Management Forum at the Management World conference last week in Nice. After a morning of keynote speeches, […]

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