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Articles by Jonathan Jensen

About Jonathan Jensen
Jonathan is a payments product specialist, passionate about simplifying consumer payments. During his fifteen years working in payments Jonathan has focused on digital money, telco billing and consumer payment services. As Head of Core Products at Ukash Jonathan has responsibility for developing new consumer payment products and previously he spent 10 years at BT in a number of payments and billing roles.
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Opinion

How disrupted were payments in 2014?

December 22, 2014 Jonathan Jensen 0

As the year draws to a close it’s worth reflecting on some of the more interesting disruptions in payments we’ve seen this year. Highlights for me include … The launch that will perhaps have the […]

Payments

Is the bank branch dead?

November 17, 2014 Jonathan Jensen 0

One of the most contentious subjects in UK retail banking is around branch closures. According to the Campaign for Community Banking Services, more than 8,000 UK bank branches have closed since 1990. This decline will […]

Beyond Billing

It’s all about the payment experience

October 29, 2014 Jonathan Jensen 0

There has been much discussion recently about the decision of two retailers in the US to drop NFC payments in order to stop Apple Pay being used in their stores. These stores are part of […]

NFC

Wearables the future of payments? I’m not convinced …

October 20, 2014 Jonathan Jensen 2

A few weeks back I spotted the bPay band from Barclaycard which supports contactless NFC payments via a wristband. Using the bPay website you load money from a debit or credit card and then make […]

Beyond Billing

A dystopian future filled with bank branches?

October 8, 2014 Jonathan Jensen 2

Recently The Economist published an article on Metro Bank and its strategic focus on bank branches. We hear much about the death of the branch but here is a bank building its entire strategy around the […]

Payments

Apple Pay – evolution or revolution?

September 10, 2014 Jonathan Jensen 4

Innovation in payments tends to be evolutionary, rather than revolutionary. The success stories in payments tend to be based on taking what’s already there and making it work better. This approach also happens to be […]

Payments

iPhone and payments – different year, same old question …

September 2, 2014 Jonathan Jensen 1

For the third year running the tech press has been debating whether or not the new iPhone will have an NFC chip and whether Apple will launch an NFC based payments service. This year leaked parts from […]

Beyond Billing

Drop me a message when I can build my bank account

August 20, 2014 Jonathan Jensen 0

I was thinking the other day about where retail banking should go next. However hard you look for the account package that suits your needs, you end up choosing accounts that have been designed by […]

Beyond Billing

What can we expect from the challenger banks?

July 30, 2014 Jonathan Jensen 0

There’s been a lot of discussion recently in the UK about challenger banks. But what exactly constitutes a challenger bank? In the consumer space, for me it’s a bank that aims to take customers from […]

News

Friction and frustration in payments

July 9, 2014 Jonathan Jensen 0

A recurrent payments theme for me is around payments being an enabler, not a barrier, to the consumption of goods and services. Unfortunately all too often it is a barrier and this results in consumer […]

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