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HomeAuthorsAlex Leslie

Articles by Alex Leslie

About Alex Leslie
Alex was Founder and CEO of the Global Billing Association (GBA), a trade body focused on the communications sector. He is a sought after speaker and chairman at leading industry conferences, and is widely published in communications magazines around the world. Until it closed, he was Contributing Editor, OSS/BSS for Connected Planet.
Billing

Transformation – time is the enemy

January 9, 2015 Alex Leslie 1

Last week saw Apple bill around $500 million through its App Store. Last year, the App Store generated $10 billion for developers. The billing process is probably the simplest and slickest in the industry. Based on […]

M2M

IoT’s hype cycle

January 6, 2015 Alex Leslie 0

The usual (or unusual) array of weird and wonderful products are being touted in Las Vegas, at the annual CES show. Cars that park themselves, plants that look after themselves, robots that are cool just […]

Beyond Billing

Finally! This year will be the Year of Mobile Payments

January 5, 2015 Alex Leslie 0

For the last few years we have been asking whether 201x is the ‘year of mobile payments.’ Until last year, we basically said no. Last year, once we finally believed that Apple was on the point […]

Beyond Billing

The 2014 Embarrassing Customer Service Awards

December 19, 2014 Alex Leslie 0

It was wide open. But at the last moment a complete outsider raced up the inside rail and took it. The coveted (or not) BillingViews Award for embarrassing customer service is announced. A strong contender […]

Analytics

Advertising – predicting or persuading behaviour?

December 17, 2014 Alex Leslie 0

If communications service providers are to get to grips with the ideas around context based offers, it is important to understand what is already possible. And how advertising works now. In order to make a […]

Beyond Billing

Pricing wars – desperation in the morning?

December 16, 2014 Alex Leslie 0

No-one is under any illusion that the situation in the United States is becoming ever tenser. The battle to keep customers is forcing carriers to try tactics that seem seriously deranged. Just last week Sprint […]

Billing

Billing market growing – but questions remain

December 15, 2014 Alex Leslie 0

An obviously very comprehensive report has just been published on the ‘state of the billing market.’ The report, by Information Communication Technology predicts that the market for a wide range of communications billing – and […]

Opinion

Mobile payments – Tibet leads the way

December 12, 2014 Alex Leslie 0

Unlikely as this may sound, remote regions of China are seeing the fastest, in some cases amazing, growth in mobile payments. Over half of Tibet’s online purchases are made using mobiles. This according to Alipay, […]

Beyond Billing

Advertising: Facebook vs Apple

December 9, 2014 Alex Leslie 0

In the increasingly tense struggle to get the advertising model right, Apple and Facebook – amongst others – are at each other’s throats. Reminiscent of the Kroes vs Vodafone battle (quote of the year –“Vodafone […]

Analytics

A $47 billion opportunity, but think first…

December 8, 2014 Alex Leslie 0

You would be forgiven for thinking that Openet is a leading provider of information and knowledge to the communications industry, rather than a leading provider of real time charging technology. They have led the debate […]

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Recent Posts

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