There are many problems that face telecoms operators today. Network congestion, investment challenges, dissatisfied customers, but probably the one that keeps CEOs awake at night is churn. Churn is proof positive that customers think that […]
Today, and every 28th January for the last eight years, we celebrate Data Protection, or Privacy if you are in North America, Day. Celebrating may be a strange term to raise awareness of one of […]
If there was any doubt that mobile devices are becoming the way to shop, then erase it from your mind. Statistics abound. According to Juniper Research, even some months ago, purchases via mobile devices will […]
There has been speculation recently that Google is already a communications provider, competing for the broadband accounts of a great swathe of customers in the US. It is also playing a game of chess in […]
While the focus has been firmly on Apple and the expectation is that it has the upper hand in the payments world, do not write off other players. The latest twist is rumoured to be […]
On the face of it, it would seem quite difficult for an industry giant to lose money in a fast growing market that generated $3.3 trillion in 2014. But Intel managed it. The ‘mobile technologies’ industry […]
As the hype around IoT and IoST heats up and the whole arena motors up Gartner’s hype cycle of massive expectations, a couple of barriers loom on the horizon. One is regulation and the other […]
How many passwords do you have? It seems that the answer to this question is either ‘one’ or ‘I don’t know, too many.’ The problem, of course, is that we need to be vigilant and […]
When we focus on mobile we tend to lean towards payments – and rightly so, since NFC based payments will be worth $130 billion by 2020, according to Strategy Analytics. But a survey conducted by […]
Facebook is fast becoming YouTube’s main competitor. The number of video posts showing up in users’ timelines is up 360 percent since this time last year. This is interesting but is already causing unforeseen problems. […]
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