The short list for prizes for the most under-stated headline now includes this gem for our friends at Mobile Payments Today. It reads ‘MNOs face some uncertainty with mobile wallets.’ It should have included a cartoon […]
At events, seminars and in media we are being tsunami(ed) by visionaries telling us we need to listen to the customers and then we spend time and money on NPS (Net Promoter Score), Surveys etc. […]
Just because something CAN be done, doesn’t mean that it SHOULD be done. You could ride a unicycle backwards in the nude from Paris to London – and maybe someone actually HAS done that, but […]
Those of us who have broadband speeds to our homes, offices and even points in between tend to take this feature of 21st century life for granted. If blazing speeds to our devices don’t faze […]
In just two weeks time, the pricing and billing (BSS) worlds will congregate in London for their annual co-located conference. Both will share plenary sessions in order to benefit from an integrated view of the […]
It happened with roaming partners and it will happen with OTT partners. In the early days, partnerships were put in place on a case by case basis. Spreadsheets were widely used. Then, when things got […]
Was it just me or did the internet actually slow down last week? And when I say ‘slow down’ where I am, it was terminally slow to be exact. I’m in France, a purportedly first […]
There are many situations in life where we find ourselves wishing things were better. Hardly a day goes by in which I don’t dream of being a scratch golfer. In these moments of reflection, I […]
At Apple’s latest product unveiling, people might have oohed and aahed over the bigger iPhone 6 screens and the Apple Watch, but the big story was undoubtedly Apple Pay. It, more than anything else announced […]
It’s been a week since I wrote about the impending disruption Apple Pay would bring to the payments industry as a whole. It appears that after the initial excitement of the new iPhone 6 and […]
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