NetScout is crying foul against Gartner. The NetScout lawsuit against Gartner has raised the ‘pay-for-play’ specter once again. Whether this is a case of a vendor just peeved at their spot on the Gartner Magic […]
The well-used term ‘location, location, location’ has always been linked to smart real estate buying, but it now has taken on a rather sinister alternative meaning, thanks to Google. In case you are unaware, your […]
It seems to be ‘data pricing’ week at BillingViews Boulevard. And why not? Almost every day another example of plans that make no sense comes to light. So why should we not complain, compare and […]
It seems our recent plea for more clarity in data pricing has fallen on deaf ears, at least among U.S. wireless operators. AT&T’s ever-present Mobile Share commercials use celebrities like Chef Gordon Ramsay and former […]
The emerging discussion in the communications industry is how we get beyond data. Pricing data per megabyte, for example, does not make sense. Customers (even those who work in the communications industry) cannot tell you […]
Small businesses and mom and pop shops have always gotten the short end of the stick when it comes to credit card payments. Already on thin margins, they are forced by the credit card companies […]
I was thinking the other day about where retail banking should go next. However hard you look for the account package that suits your needs, you end up choosing accounts that have been designed by […]
A recent court ruling in California could provide mobile operators with an unexpected revenue boost from billing. In short, the ruling states that companies must reimburse employees for work-related use of personal cellphones – the […]
“Your call is important to us, please hold for the next available adviser.” This is normally the start of a frustrating period (anywhere from five to fifty minutes) when you start wondering just how important […]
We are more and more convinced that the future of telecoms operators lies in the hands of OTT players – and other partners. We are gearing up for the age of mutually supportive partnerships, smart […]
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