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Home2014May

Month: May 2014

Beyond Billing

T-Mobile ups the ante by eliminating fees

May 30, 2014 Anita Karve 0

T-Mobile is continuing to rock the boat. From dubbing itself the “Uncarrier” to its CEO crashing an AT&T party earlier this year, the carrier has gone the unconventional route to try to change its fate […]

Billing

Do you know where your billing data is?

May 29, 2014 Anita Karve 1

No matter what kind of billing system you’re using or how it’s deployed, the real value in the system is the data. Customer information, usage details and anything else captured and stored are precious commodities […]

Beyond Billing

Banking on a personal touch

May 28, 2014 Jonathan Jensen 2

Recently I’ve come across two very different approaches to making retail banking more personal. I attended an event organised by RBS to garner feedback on their plans for Williams & Glyn when it is hived […]

Billing

Taking out a subscription for billing

May 27, 2014 Anita Karve 2

Netflix has set the bar high, and not just as an early player in the DVD rental and streaming video space. The company’s model of charging customers a flat, all-you-can-eat rate for unlimited discs and […]

Beyond Billing

VoLTE and HD Voice: it’s all about quality

May 23, 2014 Martin Morgan 0

Today AT&T launch their VoLTE (voice over LTE) service. Marketing it as high definition voice services, AT&T is focusing their messaging on the call quality delivered by HD voice. In promotional videos AT&T make a […]

News

Mobile Payments: So Many Options, Such Little Value

May 22, 2014 Kelly Martin 0

Google Wallet, Dwolla, Lemon, Square, Venmo, the list goes on.  There is no shortage of mobile payment solutions in the market.  A new start-up or “major announcement” seems to appear in news feeds almost daily. […]

Billing

Shared data provides an edge – why not add your car?

May 21, 2014 Alex Leslie 0

Shared data plans are one of the crucial areas for operators. It seems to be where the innovation and competition is happening. The evidence is strong but mainly circumstantial. Which is why the new paper […]

Cloud Billing

Teaming up on cloud services

May 20, 2014 Anita Karve 0

A new survey commissioned by Amdocs has thrown some interesting light on the subject of cloud services. As previously mentioned here, the vast majority of the 1,300 decision makers at small and medium businesses surveyed […]

M2M
Analytics

The machines are taking over and communications holds the key – in a good way.

May 19, 2014 Alex Leslie 0

In the communications industry we tend to look at life from the inside out. We look at the Over the Top (OTT) players invading our territory and consider them enemies until we consider how to […]

News

Friction and frustration … Barclays Pingit and their problem with identity verification

May 16, 2014 Jonathan Jensen 2

Last year I wrote about my experiences with Barclays Pingit and how the digital proposition falls apart when your handset changes. Well it’s happened again – but even worse … I’ve been a long time […]

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