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Home2013July

Month: July 2013

Analytics

Catch Up – Are Telcos Addressing Big Data Issues in the Right Way?

July 31, 2013 Alex Leslie 1

Tony Poulos and Alex Leslie catch up on the subject of Big Data. In a recent post, Fifth Quadrant found that only 12 percent of Big Data initiatives are highly successful. Over half fail. The […]

MVNO is Tough to Do Right
News

Mobile Banking: Fee or Free?

July 30, 2013 Kelly Martin 0

What would you be willing to pay to transfer money to a savings account or settle up with a friend for last night’s dinner on your iPhone?  Unfortunately, your bank might soon answer that question […]

Billing

DOB, QoS and BoBO – Billing for Non-Telco Services

July 29, 2013 Alex Leslie 0

We recently examined the potential revenue opportunities of Direct Operator Billing (DOB). It is clearly not the only strategy for ‘replacing’ the revenue lost due to OTT erosion – but potentially a very effective one. […]

News

mPOS and the Changing Face of Card Payments

July 26, 2013 Jonathan Jensen 0

Mobile point of sale (mPOS) card payments has the potential to create massive disruption both in the High Street and in other places where cash has been the only method of payment. It makes card […]

Beyond Billing

Direct Operator Billing – Now Proven New Revenue Opportunity

July 25, 2013 Alex Leslie 0

It is one thing to read surveys (even our own) that say that 15 percent of Americans are ready to try Direct Operator Billing (DOB). It is quite a different thing to hear that DOB […]

Beyond Billing

In TV Land, Whose App Is It Anyway? Telecoms Companies Go OTT

July 24, 2013 Alex Leslie 0

Whether a company – or industry – is friend or foe depends on your perspective. Telecoms companies spend much of their time worrying about OTT players. From WhatsApp to Facebook to Netflix, they are eroding […]

Analytics

Customer Self Service – A Game of Trust, Privacy and Complexity

July 23, 2013 Alex Leslie 0

The scenario is simple and compelling. You are visiting the Consumer Electronics Show, your home network is Germany and you travel (too) much of the time. You glance at your phone and see an offer […]

Beyond Billing

Driving in Fog – Regulation, Green Ooze and Social Malfunction

July 23, 2013 Alex Leslie 0

In light of recent excitements about connected cars from futurists who see formations of driverless cars criss-crossing the city without pausing – and at exactly the right boring speed, I thought I would re-publish an […]

Beyond Billing

Through the (Google) Looking Glass – a Hacker’s Delight

July 19, 2013 Alex Leslie 0

Someone somewhere will have come up with a statistic about how much has been written about Google Glass. Presumably, if you strung the words together you would reach the Moon, or Mars. Presumably, also, if […]

Billing

The Extreme Billing Challenge Part 1: Is your Revenue Assurance Process better than Seven Sigma?

July 17, 2013 Lorne Mitchell 0

This is the first in a series of articles where we are looking at “extreme” billing. What, you might ask, is extreme billing?  It is, essentially, a case study where the billing process performs at […]

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