Archive for the ‘Cloud Billing’ Category

  • Operator business ability linked to BSS agility – at last!

    on Apr 10, 14 • in Billing, Cloud Billing, News, Policy Management • with No Comments

    Operator business ability linked to BSS agility – at last!

    When you read an article entitled ‘Operator business ability linked to BSS agility’ you cannot help smiling. At least not if you have worked in the BSS world for 20 years. In fact, immediately the team at BillingViews saw the headline, they headed to Twitter with the happy news. The survey and resulting report that produced the headline is from respected publication Telecoms.com and commissioned by real-time provider Openet. The headline statistics in the report confirm the buzz in the industry – that ‘current market conditions require increasingly agile BSS that give operators the ability to

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  • It is no joke – there’s a Cloud in the Boardroom

    on Apr 4, 14 • in Billing, Cloud Billing, In Depth, News • with No Comments

    It is no joke – there’s a Cloud in the Boardroom

     When Forbes reports on a quiet, Boardroom led revolution called Agile Billing you have to sit up and pay attention. There is, says the article, a perfect storm of forces at work that is pushing major change across the business. The eternal pressure to reduce cost has not let up, even in the face of an almost equal pressure to improve customer experience, innovate with pricing and launch services in time frames unheard of three years ago. The philosophical arguments about the Cloud will rumble on for years but the truth is that companies are being

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  • Is the Cloud fuelling a pricing revolution?

    on Mar 21, 14 • in Billing, Cloud Billing, News • with No Comments

    Is the Cloud fuelling a pricing revolution?

    When Alexander McCall Smith finished his latest novel, ‘The Minor Adjustment Beauty Salon,’ he tweeted “the sky has been cloudless, quite empty, and yet I managed to save my manuscript to the Cloud; quite amazing…” The Cloud is quite amazing. If you ask Peter Cochrane, futurologist and one time CTO of BT, he will tell you. To him, it is a question of scale. The internet cannot support 9 billion connections all demanding data. The Cloud, according to Cochrane can. It is our only hope. So why is everybody not doing everything in the Cloud

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  • The rules about centralised billing explained

    on Sep 26, 13 • in Billing, Cloud Billing • with No Comments

    The rules about centralised billing explained

    The issue of centralizing IT, particularly BSS, brings with it some interesting issues. Not least of these is who is responsible for customer data when it resides in a different country. Some years ago, a particular example emerged in Switzerland – a land known for its discretion – where the physical billing system had to be in Switzerland. There was, it seemed, no way round this, and contracts were lost as a result. It seems as if the rules are not quite as strict now, but BillingViews sought the views of leading law firm,

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  • The role of real time in the new era of disposable devices

    on Sep 25, 13 • in Cloud Billing, Payments • with No Comments

    The role of real time in the new era of disposable devices

    On the face of it, the launch of a range of low cost smartphones, including the iPhone 5C, is simply about bringing smartphones ‘to the rest of us.’ Look a little deeper and it becomes clear that the whole model of ‘subsidizing’ handsets is evolving. Post paid customers became used to signing up to a contract for 12 or 24 months in exchange for a smart smartphone at a decent price. More recently, in a world where there are device upgrades and new releases every few months, two years is simply too long. The trend

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  • Back to the future

    on Sep 11, 13 • in Billing, Billing Driven Opportunities, Cloud Billing, News, Opinion • with No Comments

    Back to the future

    Ten years ago I was a firm believer and early exponent of centralised online billing via an ASP (Application Service Provider). With two colleagues and a small team of dedicated professionals sharing the same vision, Copernicus Global Billing emerged from the heady dot-com boom days only to die a premature death in the bust that soon followed. The whole concept, now referred to as a cloud service, was quite revolutionary then. The idea of having a single billing infrastructure that could be partitioned and ‘rented’ out as a white label service to anyone wanting to

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  • Operators’ Charging Plans – a Practical Approach

    on Sep 9, 13 • in Billing, Cloud Billing, News, Policy Management • with 2 Comments

    Operators’ Charging Plans – a Practical Approach

    There are some real insights in Openet’s report, Charging for the Digital Economy. To find them takes a little digging but it is worthwhile. The top line findings are interesting enough: - all operators agree that pre-paid charging platforms will need to be replaced within 10 years - 43 percent see this happening inside two years - 46 percent see this within three to four years   For the 46 percent, this is presumably driven by timescales for LTE roll out than the fact that operators do not see the need. It is clear that

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  • Can the Cloud Fix the Problems Caused by Regulation?

    on Aug 1, 13 • in Billing, Cloud Billing, News • with No Comments

    Can the Cloud Fix the Problems Caused by Regulation?

    The end of data roaming charges is set for July 2014. For consumers this will be excellent news. For operators in the short term it will be irritating or a massive problem, depending on whether they have figured out the solution. Although this issue tends to result in headlines as unwary travellers are caught by huge data charges while roaming, it is not the only irritating issue that regulation causes. Even with the global surveillance from PRISM and other national security bodies, national telecoms regulation almost always insists that customer data is kept in-country. For

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  • Cloud Billing: Is Simpler Better? The Debate Rages On

    on Jun 26, 13 • in Cloud Billing, Digital Content, Opinion • with No Comments

    Cloud Billing: Is Simpler Better? The Debate Rages On

    From the Archives The Cloud that Billing now inhabits is a funnel cloud; spinning fast, throwing debris about, and creating chaos. The debate over simplicity versus sophistication resurfaces constantly, and there’s no right answer. The traditional telco folks will argue that you can’t run today’s communications businesses on something that mostly bills for flat rate subscriptions and provides basic payment options. The guys entering the comms billing space from other industries will argue that it’s time to stop over-engineering the billing process because it creates more problems, and costs, than it fixes. So, what’s the

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  • Who’s Buying Cloud Billing, or BaaS, Anyway?

    on Apr 19, 13 • in Cloud Billing, In Depth • with No Comments

    Who’s Buying Cloud Billing, or BaaS, Anyway?

    We’ve been trying to define Cloud-based billing terminology better, but we also need to look at who’s using some of the solutions. Cloud-billing, or really BaaS (because I happen to think that reflects something more sophisticated than lightweight billing for recurring subscriptions) isn’t just for telcos. Now, if a telco adopts a BaaS solution, that probably speaks pretty well to its robustness and capabilities. But, the nature of the cloud-billing space is that it cuts horizontally across a variety of vertical industries, their emerging digital services segments, and the horizontally oriented cloud-based solution providers who

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