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The BillingViews Easter Guide to Customer Service

April 17, 2014, No Comments

The BillingViews Easter Guide to Customer Service

See if you recognize yourself from this ‘cut out and keep’ guide on how not to provide customer service. BillingViews decided, with regret, to change broadband provider. The reason for this is that the old provider of broadband...

Seismic events – Facebook is into payments, Google is into everything

April 16, 2014, No Comments

Seismic events – Facebook is into payments, Google is into everything

It is almost inevitable that as soon as we publish a little retrospective on the state of mobile payments, something seismic seems to happen. Actually several seismic somethings. The first, actually more early warning rumble than...

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